Hello Dear Psychics, as part of improving the service, we added the option to receive an alert in the browser when you have a new call/chat/video, the alert is currently only received in the browser.

You may have seen the following message:

If you clicked the “Allow” button so you are all set and you will receive push notification alert when you have a new incoming session.

If you by mistake clicked the “Block” button, please follow these steps to fix it:

If you are using chrome:

Chrome notification guide for Desktop/Mobile

If you are using Mozilla Firefox:

<a href="https://sendpulse.com/knowledge-base/push-notifications/enable-disable-push-notifications-mozilla-firefox" target="_self" rel="noopener noreferrer">Mozilla Firefox Push Notifications

If you are unable to do so with one of these guides, your account manager will be happy to give you additional help