We always want our customers to be happy with the service they receive from our psychics at MysticSense. However, there are occasionally times when a customer is left disappointed with their reading. Leaving a bad review in such circumstances is a way that the customer can express their disapproval. But, there are times when these poor reviews are not published and these are as follows:
- a psychic is very new and has no other reviews
- the review is rude and/or aggressive
- the review relates to a technical issue or request for a refund. If you wish for a refund, you should contact email@example.com and explain your situation.
All our psychics undertake a robust and lengthy interviewing process and are thoroughly assessed on their abilities by our expert interviewers, so we would ask customers to bear this in mind before leaving a poor review.
If a psychic does not meet a customer expectation on one occasion this does not mean they are a poor psychic in themselves, they may not have been able to connect to the customer in the same way that we don’t always click with everyone we meet. If a customer got an answer from a psychic which was not what they wanted to hear, we trust that our psychics have used their integrity and answered from a place of honesty.