For any successful deposit funded through Paypal, you will receive a successful transaction reference number from PayPal via email. We need this transaction number to check the payments.
There are times however when the charge shows as 'Pending' on your card statement and is never received by us. Such transactions are temporary hold by your bank and automatically drop-off within 3-5 days.
If you are not sure, please contact us via Live Chat or Contact Us page.