Why do I sometimes see myself OFFLINE when I clearly clicked on Go ONLINE?

MysticSense Support
Last Updated: 3 years ago

There are a few reasons why you automatically get placed offline.

  1. When you refresh the Call Center page.
  2. When you have the Call Center page opened on another tab, browser, or device.
  3. When you leave the Call Center page and go to another page on the website on the same tab.

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